歡迎點擊右下角WhatsApp諮詢!以Payme/FPS付款可贈電芯及賀卡!

FAQ 常見問題

1. 如果我無信用卡怎麼辦?

顧客可聯繫客服,通過轉數快(FPS)、Payme、Wechat Pay、Alipay付款至指定賬戶。

2. 購買流程:

添加至購物車 → 結賬付款 → 填寫收貨地址(可註冊賬號) → 付款 → 收貨

或者在產品頁面直接快速付款(支持Paypal, Apple Pay, Google Pay)

我們收到訂單后,將通過速遞將產品寄給顧客,購買後請留意送貨電話。

注:如無現貨,保鮮花類產品則於顧客下單後開始製作,由於疫情關係,從落單到送貨通常需要5日(含週六日)。

3. 發貨時間

我們會在每天傍晚左右為當日的所有訂單發貨。客戶亦可要求地鐵站交收(僅限港島線),具體安排請咨詢客服。

4. 運費如何計算?

我們會根據不同區域計算運費,運費在結賬時計算。

5. 本網站內所有圖片僅供參考,由於光線原因可能稍有差別。

6. 公司提供企業禮品定制,具體業務可聯絡我們洽談。

 

1. What should I do if I don't have credit card?

Customer may contact us to pay via FPS, Payme, Wechat Pay and Alipay.

2. Purchasing Process:

Add to cart → Checkout → Fill in shipping address ( Sign up an account as optional) → Settle payment → Get your stuff

Or you can choose to make a quick checkout on product pages (Paypal, Apple Pay, Google Pay are supported)

We use courier to deliver goods. Customer may receive delivery calls.

Due to Covid-19, we may deliver your order in 3-5 days.

3. Order Fulfillment Time

We will arrange courier for all orders of the day in the evening. Customer may request MTR delivery (Island line only). Contact us for such arrangement.

4. How is shipping fee calculated?

Delivery fee will be calculated at checkout. Different fees will be applied depending on whick area you want to deliver.

5. Product photos may have slight differences with real goods due to different light condition.

6. We also provide corporate gift/souvenir DIY and wholesales. Contact us!